Data Privacy Policy

We take your data and its privacy very serious. This Privacy Policy includes important information about your personal data and how we treat it and protect it. We encourage you to read it carefully.

EFFECTIVE DATE: 1 Nov 2023

This Privacy Policy (“Policy”) describes how Aila Money Ltd, including all its subsidiaries, branches and other entities (“Aila”), collects, uses, and shares your personal data. This Policy also describes your rights and choices and how you can contact us about our privacy practices.

“Aila”, “we”, “our” or “us” means Aila Money Ltd. entity responsible for the collecting and use of personal data under this Policy.

At Aila, we take your privacy very seriously. By visiting our site, using our website, and using the beta version you are accepting the practices and guidelines set out in this Policy.

Purpose

This Policy aims to provide you with some helpful information regarding our use of your personal data and help you understand the rights you have in connection with your personal data.

What is Personal Data?

“Personal data” means all types of information that can identify a natural person. This data can include name, address, phone number or government rendered personal number.
Aila Money Ltd has built this Policy based on the EU’s General Data Protection Regulation 2016/679 (GDPR), which is currently the most comprehensive data protection regulation in the world offering the highest standard of privacy and data protection.

Whose Data We Collect?

1. Visitors

If you have visited Aila’s website, Facebook website, or used another form to communicate with us (e-mail, Facebook, LinkedIn, etc.), Aila controls some of your personal data. Regarding our website, Aila controls some data that may qualify as personal data, such as IP number, unique identifier of devices you use to access and use the services and our website.

2. Beta Test Users

If you have chosen to participate in Aila’s beta test, Aila becomes the data controller for your personal data obtained in the beta test sign up process and subsequent information you share in the solution. Regarding the beta test, Aila controls some data that may qualify as personal data such as name and telephone numbers, as well as any financial information you have chosen to share with Aila’s beta test.

3. Candidates

If you have applied to a position in Aila, we become the data controller for your personal data obtained in the recruiting process.

How do we use and share personal data and what are the legal bases?

1. Visitors

Categories of personal data we may collect and process include:
identification information (e.g. name, Instagram handle);
contact information (e.g. address, email, phone number or equivalent);
behavioural and tracking details (e.g. location data, IP number, cookie identifiers, unique identifier of devices you use to access and use our website).
Purpose of collecting and processing your personal data:
Customer Care. We use your contact information, such as e-mail address to contact you in connection with questions and inquiries.
Fraud Detection. We use your personal data collected from you and available through Public Registries to detect and prevent fraud against us. We also use additional data, such as your IP address or unique identifier of devices and others that independently may not qualify as personal data, but in conjunction with other data may. We collect this data to detect and prevent fraud and other illegal activity. In this regard, we may use third parties to help us assess and limit the fraud risk.
Advertising. We may use your personal data to share our special offers and other advertisements. We do not share your personal data with third parties for their marketing or advertising unless you give us or the third-party permission to do so. We do not sell your data.
Growth Analytics. Aila’s uses Facebook’s SDK. In case you interact on Facebook with the Aila’s adds and you have approved the use of Facebook’s SDKs, Aila’s may receive and process certain contact, location, identifier, and device information associated with Facebook users and their use of Aila’s application. With Facebook’s SDK, Aila’s is able to collect data connected with various app events that are automatically logged, including app installations, activations or deactivations or app launches.

The below outlines the Purpose of Processing & Legal Basis for the Processing

To provide our services and products. To comply with applicable laws and pursue Aila’s legitimate interests.
To confirm your identity and verify your personal and contact details. To comply with applicable laws and pursue Aila’s legitimate interests.
To provide and market our services and/or products to you. To pursue Aila’s legitimate interests.
To comply with internal procedures. To comply with applicable laws and pursue Aila’s legitimate interests.
To provide the support you seek for us. To comply with applicable laws and pursue Aila’s legitimate interests.
To measure interaction and growth of the App. To comply with applicable laws and pursue Aila’s legitimate interests.

Beta test users

Categories of personal data we may collect and process include:

identification information (e.g. name);
contact information (e.g. phone number or equivalent);
socio-economic information (e.g. gender, age, income, savings, etc.)

Purpose of collecting and processing your personal data:

Customer Care. We use your contact information, such as phone number to contact you in connection with providing the beta test.
Advertising. We may use your personal data to share our special offers and other advertisements. We do not share your personal data with third parties for their marketing or advertising unless you give us or the third-party permission to do so. We do not sell your data.
Coaching and Advisory. We will use your data to share coaching and advisory suggestions. We do not sure your personal data with any of our accredited coaches or authorised advisers or an advisor unless you give us the permission to do so. We do not sell your data.
Product Development. We may use aggregated, non-identifiable and anonymised data sets based on our users information and feedback to enhance the Aila solution. We will not sell this data.

The below outlines the Purpose of Processing & Legal Basis for the Processing

To provide our services and products. To comply with applicable laws and pursue Aila’s legitimate interests.
To confirm your identity and verify your personal and contact details. To comply with applicable laws and pursue Aila’s legitimate interests.
To provide and market our services and/or products to you. To pursue Aila’s legitimate interests.
To comply with internal procedures. To comply with applicable laws and pursue Aila’s legitimate interests.
To provide the support you seek for us. To comply with applicable laws and pursue Aila’s legitimate interests.
To measure interaction and growth of the App. To comply with applicable laws and pursue Aila’s legitimate interests.

Candidates

Categories of personal data we may collect and process include:

identification information (e.g. name, ID picture, position);
contact information (e.g. address, email, phone number or equivalent);

Purpose of collecting and processing your personal data:

Contact Information. We use your personal information to communicate with you.
Advertising. We may use your personal data to share our special offers and other advertisements. We do not share your personal data with third parties for their marketing or advertising unless you give us or the third-party permission to do so. We do not sell your data.

The below outlines the Purpose of Processing & Legal Basis for the Processing

To assess and recruit potential employees Based on Aila’s and to comply with applicable laws and pursue our legitimate interest.
Contact the candidate for future jobs. Based on consent - to retain for a period of 12 months

More ways we collect, use and share personal data In addition to the ways we collect, use and share personal data that are described above, we also process your personal data as follows:

Online activity. We will collect information about devices and browsers across our Website. Furthermore, we will collect usage data associated with those devices and browsers, including IP address, plug-ins, language used, and time spent. This data is important as it helps us detect fraud.
Communication and engagement data. We collect any information you provide to us, including your social media. When you respond to our emails or surveys, we collect your email address or telephone number, name and any other information you choose to include in the body of your email response. We will also collect your engagement data, such as your registration for, attendance of, or viewing of events and other interactions with our website or personnel.
Social media. When you share with us your personal data to participate in an offer or promotion, we will use the data to administer the offer or promotion.
Minors. Our services are not directed to minors, including children under the age of 16, and we request that they do not provide personal data through our App.

The below outlines the Purpose of Processing & Legal Basis for the Processing

To provide our services and products. To comply with applicable laws and pursue Aila’s legitimate interests.
To comply with internal procedures To comply with applicable laws and pursue Aila’s legitimate interests.
To administer our services, and for internal operations, including troubleshooting, data analysis, to develop and inform you about product enhancements, testing, research and statistical purposes.
To pursue Aila’s legitimate interests.
To prevent misuse of our services as part of our efforts to keep our services safe and secure. To comply with applicable laws and pursue Aila’s legitimate interests.
To carry out risk analysis, fraud prevention and risk management. To comply with applicable laws and pursue Aila’s legitimate interests.
To comply with applicable laws, such as anti-money laundering and bookkeeping laws, and rules issued by To comply with applicable laws and pursue Aila’s legitimate interests.

Your rights and choices

Under the specific circumstance, you may have choices regarding our collection, use and disclosure of your personal data, including:
Opting out of receiving electronic communication from us. If you no longer wish to receive marketing-related emails from us, you may opt out via the unsubscribe link included in such emails. We will try to comply with your request as soon as reasonably practicable.
Request information regarding your data. You have the right to be informed about how we process your personal data. You can contact us at hello@ailamoney.com.
Right of access. You have the right to access the personal data that we hold about you. You may request a copy of the personal data that we hold about you. For any further copies, we reserve the right to charge a reasonable fee based on our administrative costs. To exercise this right, please contact us at hello@ailamoney.com.
Right to withdraw your previous consent. If you provided us with a consent to process specific personal data, you have the right to withdraw this consent.
Right to rectification. You have the right to rectification of any inaccurate or incomplete personal data that we hold about you.
Right to be forgotten. You have the right to erasure your personal data, under specific circumstances.
Right to object to the processing of your personal data. Where our lawful basis for processing your data is our legitimate interests, you have the right to object to the processing of your data if:

You can show that your interests, rights and freedoms regarding the personal data outweigh our interest to process your personal data, or
We process your personal data for direct marketing purposes, including but not limited to profiling.

This means that we will cease such processing unless we:

demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or
require the personal data to establish, exercise or defend legal rights.

If you choose to object to our further processing of your personal data as described in this Policy, please note that we may no longer provide you with the services you have requested and may terminate relevant agreements with you.

You can exercise your rights via email at hello@ailamoney.com and we will do our best to address your concerns in the shortest time.

Third country transfers

If we transfer your personal data to a country outside of the European Economic Area (“EEA”), i.e. to a third country, we will comply with applicable laws in respect of such transfer and ensure that appropriate safeguards are in place to ensure there is adequate protection.

Security and Integrity

Aila seeks maximum operational stability but is not responsible for any breakdowns or disruptions, including for operational disruptions caused by factors beyond Aila’s control. This means, among other things, power failure, equipment failure, Internet connection disruption, telecommunications connection disruption or the like.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor use of the website application and mobile application to compile statistical reports on website application and mobile application activities.
Our website application and mobile application uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you use our website and mobile applications and also allows us to improve our solution.

Automated Decision Making

Currently, Aila does not carry out any processing defined as solely automated decision making, including profiling, under the GDPR that has “legal effects” or has otherwise significant effects on our customers.

Storage of Personal Data

Aila will not process personal data for a longer period than is necessary for fulfilling the purpose of such processing, as indicated by this Policy. Your personal data will be anonymised or deleted once it is no longer relevant for the purposes for which it was collected. Aila only retains your personal data to ensure the quality of services provided to you and ensure compliance with the existing regulatory requirements.

Changes to this Privacy Policy

We are constantly working on improving and developing our services, products and websites. This means that we may change this Policy from time to time. We will not diminish your rights under this Policy or under applicable data protection laws in the jurisdictions we operate.
If the changes are significant, we will provide a more prominent notice when we are required to do so by applicable law.
Please review this Policy from time to time to stay updated on any changes.

In London, United Kingdom

Data Privacy Policy

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